Enterprise Program

Enterprise Program2018-10-30T21:36:28+00:00

Grow your revenue with our white-label gold buyback software and services

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Whether you’re a bricks-and-mortar retailer, an online ecommerce store – or both – you can easily uncover new revenue streams from your existing customer base with our Enterprise-level, white-label gold buyback program.

It’s your business, your control, your branding. Refinement Services is just the “silent” back end that powers the operation. From start to finish, we take care of all the IT requirements that are necessary to get your gold-exchange service up and running quickly, and keep it running smoothly. From website development (matching the look and feel of your main site), to our integral back-end transaction-management platform, there’s nothing our deeply experienced team can’t handle.

We also have the expertise, staff, equipment, and facilities to receive, assay, and store your gold sellers’ shipments on a large scale, plus we provide a superlative customer experience throughout. From start to finish – from mailing out shipping kits, to assaying the gold, to paying your sellers, we’ve got all that covered. All you need to do is bring us more sellers. Your success is our success.

Our system includes optional gift-card promotions, enabling you to incentivize your customers to choose payment by a gift card issued by your company – instead of cash – to drive those gold payments right back into your core business.

Your customers will receive the same level of care they’ve come to expect from your company, because – as far as they’re concerned – your gold exchange is your company. We insure every shipment, and we even create a secure online video of your customer’s package being opened and their items being weighed – for your customer’s peace of mind, and your company’s.

Our follow-up marketing and detailed analytics give you complete insight into your most cost-effective marketing channels, making sure you get the best return on investment. It’s your business, your customers, your data.

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Here’s What Some of our Long-Time Enterprise Clients have to Say About Us

“We created the Ross-Simons Gold Exchange in response to requests from our customers who were looking for the most secure and easiest way to exchange their unwanted jewelry for cash. We have built our reputation on [their] trust and satisfaction.”

Larry Davis
Vice President, Marketing & e-Commerce
Ross-Simons

“Our organization wanted an online solution that could provide a safe, secure way to exchange gold for cash. Refinement Services’ level of service, attention to detail, and intuitive grasp of what gold-exchange customers want, are key to why this is such an exciting opportunity for Kay. It’s great working with a company that shares our commitment to trust, transparency, and accountability.”

Mark Light
Chief Executive Officer
Signet Jewelers Ltd

“Our customers had been asking if we’d buy their old jewelry, and now Refinement Services has made it easy for us to implement a robust and legally compliant program in a very short time.”

David Sherwood
Chief Executive Officer
Daniel’s Jewelers