We’ve applied our two decades of experience with some of the biggest brands in online jewelry, and created a turnkey gold-exchange program for your company to expand its services, increase its revenue, and grow its customer base.

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A Hassle-Free Service to Boost Your Revenue

Expand Your Business
with Gold Exchange

Lots of companies sell jewelry online, but few have the facilities to buy back gold from their online customers. Grow your reach with your company’s branded gold-exchange page.

Increase Your Average
Customer Value

Customers who buy gold jewelry often have old pieces they no longer wear, so why not complete the circle and help them redeem their old gold for Gift Cards to buy new gold?

Grow Your Revenue
with Zero Risk

We do all the work so that you don’t have to. We’ll set up, manage, and operate your gold exchange from start to finish, all at zero cost to you.

What do we offer?

After working with some of the biggest brands in online jewelry we know what it takes to build and maintain a trusted brand in gold-exchange. Now we’re giving away 20 years of experience… for free! Join us and you’ll benefit from:

Customer Support

Your sellers may have questions about selling their gold… No problem! Our experienced team handles all of the customer support, so you don’t have to.

Exceptional Service

Our commitment to excellent service has resulted in a 96% seller satisfaction rate. Fewer returns means more money for you.

Security

We’ve got your back. We know it takes a leap of faith for your sellers to ship their gold. That’s why we insure every shipment and monitor it closely.

Marketing Automation

We know what emails to send, and when to send them. Our experienced marketing team will make sure that no stone goes unturned.

Instant Payment

Your commission starts at 10%. Once we’ve paid your seller, you’ll automatically get paid too. No waiting around.

…All for Free

Seriously, there’s no catch. Our service is completely free for everyone who shares our “people first, profits second” philosophy.
Your success is Our success.
See How it Works

Here’s what our clients are saying about Refinement Services:

“Our organization wanted an online solution that could provide a safe, secure way to exchange gold for cash. Refinement Services’ level of service, attention to detail, and intuitive grasp of what gold-exchange customers want, are key to why this is such an exciting opportunity for Kay. It’s great working with a company that shares our commitment to trust, transparency, and accountability.”

Mark Light
Chief Executive Officer
Signet Jewelers Ltd

“Our customers had been asking if we’d buy their old jewelry, and now Refinement Services has made it easy for us to implement a robust and legally compliant program in a very short time.”

David Sherwood
Chief Executive Officer
Daniel’s Jewelers

“We created the Ross-Simons Gold Exchange in response to requests from our customers who were looking for the most secure and easiest way to exchange their unwanted jewelry for cash. We have built our reputation on [their] trust and satisfaction.”

Darrell S. Ross
CEO
Luxury Brand Holdings

Expand your business with Gold Exchange now!

Risk-Free:
Zero set-up costs. Zero investment
Zero exposure to gold market volatility

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